Familienbüro der Stadt Gelsenkirchen
(40 Reviews)

Gelsenkirchen

Ebertstraße 20, 45879 Gelsenkirchen, Deutschland

Family Office of the City of Gelsenkirchen | Opening Hours and Contact

The Family Office of the City of Gelsenkirchen is the first and pleasantly low-threshold point of contact for many young families when it comes to orientation, offers, and concrete help in everyday life with small children. The city describes the Family Office as part of family support and emphasizes that new parents with children aged 0 to 6 years are accompanied here. This includes welcome visits for firstborn children, regular courses on family life, and personal counseling sessions where the team helps with questions or concerns and refers to other specialized agencies if necessary. Additionally, there is a lively program with meeting points, courses, and information offers that covers the entire family world in Gelsenkirchen. This mixture of information, support, and practical assistance makes the Family Office a place where families not only attend an appointment but also receive real orientation for their everyday life. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/familie/eltern/Familienbuero/))

Opening Hours, Address, and Contact for the Family Office

Those looking for the Family Office can find the address Ebertstraße 20, 45875 Gelsenkirchen, in the Altstadt district on the official page. The city provides the contact phone number +49 209 169-6900, the fax number +49 209 169-6901, and the email address familienbuero@gelsenkirchen.de. This makes the Family Office not only digitally accessible but also consciously organized as a classic personal point of contact. The opening hours are clearly indicated: Mondays, Tuesdays, and Wednesdays from 09:00 to 16:30, Thursdays from 09:00 to 17:00, and Fridays from 09:00 to 15:00. On Saturdays, only childcare is provided from 10:00 to 14:00, and the office is closed on Sundays. For inquiries about the Family Office Gelsenkirchen contact or Family Office Gelsenkirchen opening hours, these details are the most important practical cornerstones. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/familie/eltern/Familienbuero/))

The program booklet adds a particularly helpful orientation note to this basic information: The Family Office is located diagonally opposite the Hans-Sachs-Haus. For many visitors, this is a good mental marker, as the location can thus be quickly located in the city center. From the combination of Altstadt location, central address, and fixed opening hours, it can be inferred that the Family Office is primarily intended as a well-accessible service point in the middle of the urban area. At the same time, the program booklet points out that opening hours on the homepage may change, which is why a quick look at the current online page is worthwhile before a visit. This note is particularly practical for appointments, course starts, or childcare on Saturday, as the page not only provides the basic data but can also reflect current changes and dates. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/Familie/Eltern/Eltern-Kind-Kurse/_doc/Knirps__Fratz___Co.pdf))

Advice for Young Families and Early Help

Content-wise, the Family Office primarily sees itself as a counseling and support center for young families. The official description states that parents sometimes need orientation in their parenting everyday life and receive help at the Family Office. The Family Support team of the City of Gelsenkirchen is available for personal conversations specifically for this purpose. The focus on the first years of life is particularly important: The offers are aimed at parents with children aged 0 to 6 years and range from general information about family life in Gelsenkirchen to concrete support services. This includes welcome visits for firstborn children and courses that deal with family life today. Therefore, if someone is looking for Family Office Gelsenkirchen advice or Early Help Gelsenkirchen, the Family Office is precisely focused on such topics. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/familie/eltern/Familienbuero/))

The counseling does not only remain limited to general information. The city explicitly states that the team facilitates contact with other specialized agencies or contacts for questions or concerns. This is particularly valuable for families because many issues in everyday life cannot be resolved in a single conversation but can connect at several points. Additionally, since July, the city has also offered a counseling and guidance center for health issues at the Family Office, specifically every Friday with additional personal conversation opportunities. This further strengthens the Family Office as a low-threshold place for concrete concerns that parents and caregivers deal with in everyday life. Therefore, those looking for a combination of counseling, referral, and personal accessibility will find not just an information desk at the Family Office but a real point of contact for early, practical, and humanly close support. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/_meta/aktuelles/artikel/71897-lotsenstelle-zu-gesundheitsfragen-beraet-nun-auch-im-familienbuero))

Parent-Child Courses, Meeting Points, and Free Offers

A large part of the attractiveness of the Family Office lies in its open meeting points and courses for parents with babies and toddlers. The city mentions, among others, the Dwarfs Club, Max and Mia Club, and Knirps Meeting. These offers are aimed at babies and children up to 3 years old and create spaces where exchange, expert impulses, and shared experiences come together. The program booklet describes that parents, grandparents, or other caregivers are welcome and that participation is free. For the search for parent-child courses Gelsenkirchen or childcare Family Office Gelsenkirchen, this information is central, as it shows that these are not theoretical counseling offers but real participatory formats with a direct connection to family everyday life. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/familie/eltern/Familienbuero/))

The content diversity is remarkable. The official page mentions information events on nutrition and education, movement offers for different age groups, a playgroup for children without a kindergarten place, and open participatory offers. The program booklet additionally features very concrete topics, such as baby food courses, baby massage, movement fun for babies, first aid for infants and toddlers, or creative parent-child offers. The fact that many of these formats are offered free of charge makes the Family Office particularly attractive for families who want to actively shape their everyday life with small children without having to overcome significant hurdles. The fact that some offers take place without prior registration while others need to be booked through the course page also shows a good mix of openness and organization. This creates an offer that works for both spontaneous visits and planable family afternoons. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/familie/eltern/Familienbuero/))

Knirps, Fratz, and Co. as a Program Booklet for Families

Those who want to use the Family Office systematically will quickly come across the program booklet Knirps, Fratz, and Co. It is published twice a year according to the official page and is available for download. The booklet is much more than just a simple schedule: It bundles the offers of family support, organizes them by city districts, and explains which courses, meeting points, and actions are intended for which age groups. The booklet makes it clear that the family support of the City of Gelsenkirchen offers a colorful mix of events, courses, and festivals for families with children aged 0 to 6 years. Particularly practical is that the offers are free and directed at families from Gelsenkirchen. At the same time, the booklet states that grandmothers, grandfathers, relatives, or babysitters are also welcome and that interested parties from other cities can participate if places are available. This makes the program open, family-friendly, and practical for everyday life. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/Familie/Eltern/Eltern-Kind-Kurse/_doc/Knirps__Fratz___Co.pdf))

Another important detail for the search intent for Family Office Gelsenkirchen program or Knirps Fratz and Co is the note on multilingualism. According to the booklet, many offers are also conducted in Turkish. This shows that family support does not only focus on classical parent-child courses but also addresses the real needs of a diverse urban society. For registration, the booklet refers to online booking and telephone inquiries at 169-6900. Additionally, the booklet points out that there is also support on-site at the info counter. Thus, the program publication is a useful companion for anyone who wants to plan courses in advance, search for specific age groups, or actively shape their family life in Gelsenkirchen. Especially in conjunction with the website, a comprehensive information path emerges from the initial orientation to the concrete booking. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/Familie/Eltern/Eltern-Kind-Kurse/_doc/Knirps__Fratz___Co.pdf))

Altstadt, Hans-Sachs-Haus, and Good Orientation on Site

The Family Office is not just any service point on the edge of the city, but according to the official family page, it is a central point of contact right in the heart of Gelsenkirchen. The city family page emphasizes that the Family Office is located opposite the Hans-Sachs-Haus and offers a colorful range of information, events, and courses on everything that makes life with children. In the context of the family-friendly city, the City of Gelsenkirchen even describes the Family Office as a place that bundles many offers and is a central point of contact. This classification is important because it explains why the Family Office appears so frequently in search queries for family office Gelsenkirchen Altstadt or family office in Gelsenkirchen: It is a visible, urban-integrated center for family issues. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/Stadtprofil/Stadtthemen/Familienfreundliche_Stadt/index.aspx))

The city family page also makes it clear that the Family Office is part of a larger family structure. In addition to the central offer in the city center, there are numerous other offers in the districts, such as in schools, daycare centers, and family centers. The city even describes Gelsenkirchen as a local alliance for families, where the whole city forms a large network for families. This is particularly helpful for the classification of the Family Office: It does not stand alone but connects central counseling with decentralized offers in the urban area. For visitors, this means that the Family Office is often the starting point from which further paths to courses, counseling, or meeting points are organized. Therefore, those primarily looking for photos or reviews should know that the official presentation of the place primarily focuses on service, dates, and programs. This allows the facility to be assessed objectively and reliably before a visit. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/Stadtprofil/Stadtthemen/Familienfreundliche_Stadt/index.aspx))

How Families Can Best Use the Family Office

For practical everyday life, it is advisable to use the Family Office not just as an address but as a recurring source of information. The official page refers to the appointment calendar of the facility and to course registration, while the program booklet bundles current offers, age groups, and contacts. Those coming with a specific concern can use the phone number 169-6900 or check the current times online before heading to the Altstadt. This is particularly sensible when it comes to course registrations, early counseling, or planning parent-child offers. Many of the offers are free, but some courses require registration, so a quick preliminary check is always worthwhile. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/familie/eltern/Familienbuero/))

For young parents, the Family Office thus offers a clear added value: It helps to structure the entry into family time and makes it less lonely. Welcome visits, open meetings, courses on nutrition or movement, and direct conversations with professionals create a network that goes beyond mere information. The health counseling that now takes place on Fridays at the Family Office further expands this benefit with another concrete access point. Those who regularly use the offers quickly discover that the Family Office not only helps with individual questions but also provides a kind of red thread for the first years with a child through its program. This combination of closeness, practicality, and urban reliability makes the Family Office of the City of Gelsenkirchen an important address for families seeking support, exchange, and orientation. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/_meta/aktuelles/artikel/71897-lotsenstelle-zu-gesundheitsfragen-beraet-nun-auch-im-familienbuero))

Sources:

Mehr anzeigen

Family Office of the City of Gelsenkirchen | Opening Hours and Contact

The Family Office of the City of Gelsenkirchen is the first and pleasantly low-threshold point of contact for many young families when it comes to orientation, offers, and concrete help in everyday life with small children. The city describes the Family Office as part of family support and emphasizes that new parents with children aged 0 to 6 years are accompanied here. This includes welcome visits for firstborn children, regular courses on family life, and personal counseling sessions where the team helps with questions or concerns and refers to other specialized agencies if necessary. Additionally, there is a lively program with meeting points, courses, and information offers that covers the entire family world in Gelsenkirchen. This mixture of information, support, and practical assistance makes the Family Office a place where families not only attend an appointment but also receive real orientation for their everyday life. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/familie/eltern/Familienbuero/))

Opening Hours, Address, and Contact for the Family Office

Those looking for the Family Office can find the address Ebertstraße 20, 45875 Gelsenkirchen, in the Altstadt district on the official page. The city provides the contact phone number +49 209 169-6900, the fax number +49 209 169-6901, and the email address familienbuero@gelsenkirchen.de. This makes the Family Office not only digitally accessible but also consciously organized as a classic personal point of contact. The opening hours are clearly indicated: Mondays, Tuesdays, and Wednesdays from 09:00 to 16:30, Thursdays from 09:00 to 17:00, and Fridays from 09:00 to 15:00. On Saturdays, only childcare is provided from 10:00 to 14:00, and the office is closed on Sundays. For inquiries about the Family Office Gelsenkirchen contact or Family Office Gelsenkirchen opening hours, these details are the most important practical cornerstones. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/familie/eltern/Familienbuero/))

The program booklet adds a particularly helpful orientation note to this basic information: The Family Office is located diagonally opposite the Hans-Sachs-Haus. For many visitors, this is a good mental marker, as the location can thus be quickly located in the city center. From the combination of Altstadt location, central address, and fixed opening hours, it can be inferred that the Family Office is primarily intended as a well-accessible service point in the middle of the urban area. At the same time, the program booklet points out that opening hours on the homepage may change, which is why a quick look at the current online page is worthwhile before a visit. This note is particularly practical for appointments, course starts, or childcare on Saturday, as the page not only provides the basic data but can also reflect current changes and dates. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/Familie/Eltern/Eltern-Kind-Kurse/_doc/Knirps__Fratz___Co.pdf))

Advice for Young Families and Early Help

Content-wise, the Family Office primarily sees itself as a counseling and support center for young families. The official description states that parents sometimes need orientation in their parenting everyday life and receive help at the Family Office. The Family Support team of the City of Gelsenkirchen is available for personal conversations specifically for this purpose. The focus on the first years of life is particularly important: The offers are aimed at parents with children aged 0 to 6 years and range from general information about family life in Gelsenkirchen to concrete support services. This includes welcome visits for firstborn children and courses that deal with family life today. Therefore, if someone is looking for Family Office Gelsenkirchen advice or Early Help Gelsenkirchen, the Family Office is precisely focused on such topics. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/familie/eltern/Familienbuero/))

The counseling does not only remain limited to general information. The city explicitly states that the team facilitates contact with other specialized agencies or contacts for questions or concerns. This is particularly valuable for families because many issues in everyday life cannot be resolved in a single conversation but can connect at several points. Additionally, since July, the city has also offered a counseling and guidance center for health issues at the Family Office, specifically every Friday with additional personal conversation opportunities. This further strengthens the Family Office as a low-threshold place for concrete concerns that parents and caregivers deal with in everyday life. Therefore, those looking for a combination of counseling, referral, and personal accessibility will find not just an information desk at the Family Office but a real point of contact for early, practical, and humanly close support. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/_meta/aktuelles/artikel/71897-lotsenstelle-zu-gesundheitsfragen-beraet-nun-auch-im-familienbuero))

Parent-Child Courses, Meeting Points, and Free Offers

A large part of the attractiveness of the Family Office lies in its open meeting points and courses for parents with babies and toddlers. The city mentions, among others, the Dwarfs Club, Max and Mia Club, and Knirps Meeting. These offers are aimed at babies and children up to 3 years old and create spaces where exchange, expert impulses, and shared experiences come together. The program booklet describes that parents, grandparents, or other caregivers are welcome and that participation is free. For the search for parent-child courses Gelsenkirchen or childcare Family Office Gelsenkirchen, this information is central, as it shows that these are not theoretical counseling offers but real participatory formats with a direct connection to family everyday life. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/familie/eltern/Familienbuero/))

The content diversity is remarkable. The official page mentions information events on nutrition and education, movement offers for different age groups, a playgroup for children without a kindergarten place, and open participatory offers. The program booklet additionally features very concrete topics, such as baby food courses, baby massage, movement fun for babies, first aid for infants and toddlers, or creative parent-child offers. The fact that many of these formats are offered free of charge makes the Family Office particularly attractive for families who want to actively shape their everyday life with small children without having to overcome significant hurdles. The fact that some offers take place without prior registration while others need to be booked through the course page also shows a good mix of openness and organization. This creates an offer that works for both spontaneous visits and planable family afternoons. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/familie/eltern/Familienbuero/))

Knirps, Fratz, and Co. as a Program Booklet for Families

Those who want to use the Family Office systematically will quickly come across the program booklet Knirps, Fratz, and Co. It is published twice a year according to the official page and is available for download. The booklet is much more than just a simple schedule: It bundles the offers of family support, organizes them by city districts, and explains which courses, meeting points, and actions are intended for which age groups. The booklet makes it clear that the family support of the City of Gelsenkirchen offers a colorful mix of events, courses, and festivals for families with children aged 0 to 6 years. Particularly practical is that the offers are free and directed at families from Gelsenkirchen. At the same time, the booklet states that grandmothers, grandfathers, relatives, or babysitters are also welcome and that interested parties from other cities can participate if places are available. This makes the program open, family-friendly, and practical for everyday life. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/Familie/Eltern/Eltern-Kind-Kurse/_doc/Knirps__Fratz___Co.pdf))

Another important detail for the search intent for Family Office Gelsenkirchen program or Knirps Fratz and Co is the note on multilingualism. According to the booklet, many offers are also conducted in Turkish. This shows that family support does not only focus on classical parent-child courses but also addresses the real needs of a diverse urban society. For registration, the booklet refers to online booking and telephone inquiries at 169-6900. Additionally, the booklet points out that there is also support on-site at the info counter. Thus, the program publication is a useful companion for anyone who wants to plan courses in advance, search for specific age groups, or actively shape their family life in Gelsenkirchen. Especially in conjunction with the website, a comprehensive information path emerges from the initial orientation to the concrete booking. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/Familie/Eltern/Eltern-Kind-Kurse/_doc/Knirps__Fratz___Co.pdf))

Altstadt, Hans-Sachs-Haus, and Good Orientation on Site

The Family Office is not just any service point on the edge of the city, but according to the official family page, it is a central point of contact right in the heart of Gelsenkirchen. The city family page emphasizes that the Family Office is located opposite the Hans-Sachs-Haus and offers a colorful range of information, events, and courses on everything that makes life with children. In the context of the family-friendly city, the City of Gelsenkirchen even describes the Family Office as a place that bundles many offers and is a central point of contact. This classification is important because it explains why the Family Office appears so frequently in search queries for family office Gelsenkirchen Altstadt or family office in Gelsenkirchen: It is a visible, urban-integrated center for family issues. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/Stadtprofil/Stadtthemen/Familienfreundliche_Stadt/index.aspx))

The city family page also makes it clear that the Family Office is part of a larger family structure. In addition to the central offer in the city center, there are numerous other offers in the districts, such as in schools, daycare centers, and family centers. The city even describes Gelsenkirchen as a local alliance for families, where the whole city forms a large network for families. This is particularly helpful for the classification of the Family Office: It does not stand alone but connects central counseling with decentralized offers in the urban area. For visitors, this means that the Family Office is often the starting point from which further paths to courses, counseling, or meeting points are organized. Therefore, those primarily looking for photos or reviews should know that the official presentation of the place primarily focuses on service, dates, and programs. This allows the facility to be assessed objectively and reliably before a visit. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/Stadtprofil/Stadtthemen/Familienfreundliche_Stadt/index.aspx))

How Families Can Best Use the Family Office

For practical everyday life, it is advisable to use the Family Office not just as an address but as a recurring source of information. The official page refers to the appointment calendar of the facility and to course registration, while the program booklet bundles current offers, age groups, and contacts. Those coming with a specific concern can use the phone number 169-6900 or check the current times online before heading to the Altstadt. This is particularly sensible when it comes to course registrations, early counseling, or planning parent-child offers. Many of the offers are free, but some courses require registration, so a quick preliminary check is always worthwhile. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/familie/eltern/Familienbuero/))

For young parents, the Family Office thus offers a clear added value: It helps to structure the entry into family time and makes it less lonely. Welcome visits, open meetings, courses on nutrition or movement, and direct conversations with professionals create a network that goes beyond mere information. The health counseling that now takes place on Fridays at the Family Office further expands this benefit with another concrete access point. Those who regularly use the offers quickly discover that the Family Office not only helps with individual questions but also provides a kind of red thread for the first years with a child through its program. This combination of closeness, practicality, and urban reliability makes the Family Office of the City of Gelsenkirchen an important address for families seeking support, exchange, and orientation. ([gelsenkirchen.de](https://www.gelsenkirchen.de/de/_meta/aktuelles/artikel/71897-lotsenstelle-zu-gesundheitsfragen-beraet-nun-auch-im-familienbuero))

Sources:

Frequently Asked Questions

Reviews

AA

Alia Alsa

5. July 2017

Nice place to play with your little children.

TA

T A

15. July 2026

It's definitely worth taking your child to play at this place, it's comfortable and safe. The women at the reception are always nice and polite. Clean and organized bathrooms, and there's a machine to enjoy coffee quietly. 👍🏼😊

SM

Sika Müller

15. December 2025

Play area - better not. Little kids get lost there - older kids are disappointed because there's no space available. There are nice offers and friendly staff. Unfortunately, there are no courses for working parents, and the office only opens at 9:00 AM, so there's not even a chance to call before work during the week. The play area is also too small and too crowded. Additionally, parents mostly sit at the table on their phones; one mother was reading and actually had noise-canceling headphones on. The staff does not intervene here. Consequently, I was only busy preventing older kids from running over my little niece. The toddler toys available for borrowing were very few and in poor condition. The staff member also apologized for that. I won't be going back to the play area since it's usually too crowded, and you end up with a disappointed child anyway.

RA

Ragda Aldolli

23. September 2025

I visited the facility with my two-year-old son. He was really looking forward to playing in the play area, but we were told that it was already full. I completely understand safety rules and capacity limits and respected that. However, when my son had a severe tantrum because he desperately wanted to play, I politely asked the staff if they could let him in for a few minutes - just so he could calm down, as he doesn't understand at that age why he can't go in. Unfortunately, my request was strictly denied - without compassion, without understanding, without an alternative offer or even a kind word. I wished for more humanity and empathy in this situation - especially when dealing with small children. The incident was very stressful for both of us. I hope that the staff will be better prepared for such sensitive situations in the future.

JP

jassel pie

16. December 2025

Heartfelt thanks to the Family Office in Gelsenkirchen. My two little sons (2½ years and 14 months) are welcomed there every time with so much love, patience, and warmth that you immediately feel safe and understood. The entire team is incredibly helpful, empathetic, and takes time not just for applications but for the people behind them. Thank you for your great work and the warm interactions; it really means a lot to us.