Hand in Hand in Gelsenkirchen: Free Advice for Newcomers

Hand in Hand: Orientation and Support at the Schalke Community Store

On November 4, 2026, the program Hand in Hand – Accompanying Newcomers invites you to a free citizens' consultation at the Schalke community store. From 9:00 AM to 12:00 PM, newly arrived people will receive personal advice, orientation, and support on important everyday questions.

Advice in a Familiar Language

The focus is on a low-threshold contact point that allows conversations in the mother tongue. Visitors receive support in navigating existing structures and accessing appropriate assistance offerings. The personal atmosphere creates space for individual concerns and concrete next steps.

Support to Authorities and Institutions

The project supports newcomers in contacts with authorities and institutions. This includes questions about the regular assistance system, the education system, and the healthcare system. The outreach approach and regular consultation hours strengthen the connection between the people in the neighborhood and the relevant institutions.

Information and Exchange with Cooperation Partners

Additionally, information events with cooperation partners are planned. These include the Gelsenkirchen Job Center and the Employment Agency. The event planning focuses on clear information, direct contacts, and a practical approach to target groups.

An Open Offer for the Neighborhood

The Schalke community store serves as an established meeting point for encounters, advice, and social support. The program is run by the Arbeiterwohlfahrt Unterbezirk Gelsenkirchen/Bottrop on behalf of the city of Gelsenkirchen. This way, local event management combines social advice with neighborhood closeness and short distances.

Conclusion

Anyone seeking orientation in everyday life, needing support for bureaucratic procedures, or wanting to be informed about educational and health offers will find a personal contact point at this citizens' consultation. Admission is free, and registration is not required. Experience the supportive event experience at the Schalke community store and take the opportunity for direct exchange.

Official Channels of Hand in Hand - Accompanying Newcomers:

• Instagram: no official profile found
• Facebook: no official profile found
• YouTube: no official profile found
• TikTok: no official profile found

Sources:

• City of Gelsenkirchen – Hand in Hand - Accompanying Newcomers
• City of Gelsenkirchen – Schalke Community Store
• City of Gelsenkirchen – Event Information on the Advisory Offer